SHIPPING & DELIVERY

  • All orders are shipped with delivery confirmation.
  • Shipping via USPS Priority is free within the United States on orders over $50.
  • Shipping to Canada has a flat rate of $25.
  • We do not take international orders through our online store. For international orders, please inquire at info@shopspectre.com. 


RETURNS & EXCHANGES

  • Spectre & Co. offers a 30-day no questions asked return or exchange policy from the time you receive your garment. 
  • A full refund of the purchase price, less the cost of shipping the garment back to us, will be made promptly upon receiving the merchandise in the same condition in which it was shipped. 
  • Exchanges are free.
  • You must notify us of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.


PRIVACY & SECURITY FAQ

What information do you collect from me when browsing or making a purchase?
We collect information from you when you voluntarily register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously. Registration is not required for placing orders.

How secure is my information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do you use cookies on your site?
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do you disclose my information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Spectre & Co.
2-17 51st Avenue
#408
Long Island City, NY 11101

info@shopspectre.com
Phone: (914) 589-0982